Episode 13 — Incentive Structures, Opportunity Costs, Mindset and the Great Terminix / Copesan Disengagement

In this Episode, Patrick and Paul discuss Terminix Commercial pulling millions of dollars in Copesan accounts from Copesan partners and affiliates, Potomac's Nomor transaction being nominated for European Transaction of the Year in the Nordic Region, three kinds of benchmarking (internal, competitive and world class), the subjective nature of value and its impact on incentive structures.... and also a rogue, naked technician with a pool cue in his behind.

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