The Boardroom Buzz is the go-to resource for cutting-edge insight on strategy, valuation and mergers & acquisitions in the pest control industry. The Buzz is the podcast for shareholders, board members and senior managers in the pest control industry.
Presented by the Potomac Pest Control Group. Hosted by Patrick Baldwin and Paul Giannamore.
You asked, we answered. More listener questions are on tap for this week’s Buzz. Starting with rate cuts. A rate cut is rumored. How would it impact M&A? Uncle Paul breaks down the signal along with the relationship between rate cuts, debt, and the overall economic environment.
Marcus Sheridan, keynote speaker on sales, marketing, and building trust, and author of They Ask You Answer, joins Paul and Patrick in the boardroom in an episode on becoming an industry expert through a customer-centric approach. He emphasizes the need to stand out, be more human, and engage better with customers and addresses concerns about costs. Can businesses truly become the voice of trust by discussing what others in their space might shy away from?
Companies can leverage subordinated debt to access capital without relinquishing ownership. Who has done this in the industry and for what purposes? Fat Pat and Uncle Paul chat through the impact of subordinated debt on financial stability along with its role within the broader capital structure. Are you staring down an opportunity where sub debt makes sense?
Rob Greer, COO of Rove Pest Control, steps into The Boardroom to chat about co-writing “Empathy and Understanding in Business” with Never Split the Difference author, Chris Voss. Before diving into the importance of empathy and if it’s something to be developed, let’s get on the same page by defining it.
At PestWorld, both Uncle Paul and Fat Pat had firsthand experiences that reinforced the notion of a younger and more sophisticated pest control industry. With Rentokil facing expectations of slower growth during the integration process, it's clear that the industry is in a transitional phase. Rollins and Rentokil both shared their quarterly earnings, but the crucial question is how investors reacted to their financial reports. This reaction could have significant implications for not only the North American market but also the global market.
You remember those days of taking on every customer request as you were getting started. The only thing standard was saying ‘yes’ to get the job. It’s time to scale back to scale up in this chat about standardizing your service. Of course you want to go above and beyond to accommodate that potential client, but what if you can’t get them to fit in your box?
You heard Jonathan Pototschnik give Jason Cupp props as a peer and consultant during his time leading ServiceAutopilot. Step on into The Boardroom this week to hear how Jason Cupp grew roots in landscape to later emerge as a Kolbe Certified Growth Consultant.
Succession planning can be tricky. Family businesses often have both ownership and management roles mixed up together. Why is it so important to separate these two aspects when planning for the future of a family business?
Is there a specific draw for acquirers when it comes to regions with higher population density? As businesses expand into urban, suburban, and rural markets, the strategies and service offerings spread out. How could a move towards urban areas influence service offerings and operational efficiency? How can business owners harness data to expand market share?
You expect your managers to make well-informed decisions to benefit your company, but do they have a good grasp of financial concepts? It's important to question whether they truly understand the impact of their choices on your company's finances. Have you assigned specific responsibilities for parts of your Profit and Loss (P&L) statement, and do you assess their performance based on these financial figures?
Do you have questions regarding the value of your pest control business?